Tel: 246-420-7200    I       Email: yinyangspa@caribsurf.com

Spa Information: Our opening hours are: Monday to Friday 9am to 6pm. Saturdays: 9am to 7pm & Sundays10am to 4pm.

Complementary tea, coffee, juices, fruits cookies, or cake are always available when visiting our Spa. Breakfast, lunch, dinner, or drinks may be ordered from the Hotel’s Restaurant. Please let know us of your requirements in advance.

Our Mission:

Creating a relaxing holistic environment in which clients can rejuvenate their mind and body. Offer the highest quality of health & beauty care, delivered by our competent qualified and caring staff, with exceptional customer service.

Insure that all our treatments, products and services are effective and are of the highest quality.

Maintain the highest standard of professionalism, and not engaging in deceptive or unethical practices.

Committed to an ongoing education and training of staff. To enhance our services, treatments and customer service, while making available to our clients and the public at large, the most accurate information about our Spa.

Respecting the rights and confidentiality of our clients and staff.

Our Policy:

Appointments are subject to our cancellation policy.

All spa appointments have been designed to allow the appropriate time for your full enjoyment of the service. Your late arrival may limit our ability to offer you the best experience possible, and also your allotted time.  

All prices are subject to change at anytime without notice. 

Gratuity is welcomed and appreciated.

Cancellation Policy

A 48 hour cancellation notice is required for all packages, group reservations or multiple services. We are unable to refund your deposit under this period. 

A minimum of 4 hours notice is required for the cancellation of single treatments, otherwise 50% of the full treatment cost will be charged. If you simply do not arrive for your appointment after confirmation, you will be charged the full treatment cost.

Gift Cards

Gift Card numbers must be quoted when making appointments, and must be presented on arrival at Spa.

Gift Cards are not redeemable for cash.

Appointments cancelled less than 4 hours in advance carries a 50% Spa Fee deducted directly from gift card. The same applies to No show  appointments. 

Expired gift Cards are not valid after 31 days of expiration date.

A 50% of total gift card cost could be charged to re-activate expired cards.

All half,  full day or couple’s packages are one day service packs. Please arrange your appointments to have all your services on that one day as vouchers becomes null & void after first day appointments.

Yin Yang Clinic & Beauty Spa is not responsible for, and does not honour  lost or stolen gift cards.

Etiquette:

Please maintain conversation and laughter at a considerate volume.

To preserve the tranquility of the Spa and as a courtesy to other guest, we kindly ask that you switch off all mobile phones. 

Please, no unattended children, no smoking and no pets.

Please secure all valuables. Yin Yang Spa will not be held responsible for lost or stolen property.

Making Appointments:

All multiple services requires a 50% deposit. We would like to suggest that you try to make appointments at least 48 hours ahead, to ensure that you get the time that's convenient to your schedule.

On Line Booking 24/7, is available with a valid Gift Card, or you may call us for your personal pass word. Please be prepared to make a deposit of 50% on all On Line Booking.

When visiting our Spa please take the volume of traffic on our roads into consideration. We kindly ask that you arrive 10 minutes ahead of schedule   

Accepted Forms of Payment

We accept Cash, Debit Cards, Master, Visa, and Local Cheques. There is a $50.00 charge on all returned Cheques 

Meet Our Staff

Jean Martin CEO and Founder

 

founder
   Aretha Marshal    Wendela Tull  
   Aretha Marshall   Head Therapist    Wendela Tull   Beauty Therapist  
         
   Deanna Ward    Onika Mayers  
   Deanna Ward   Beauty Therapist    Onika Mayers   Beauty Therapist  
         
   Nicole Harry    Sharia Mayers  
   Nicole Harry   Receptionist, Endermologist    Sharia Pilgrim   Part time Receptionist